Welcome to The Discount Toy Shop

Privacy Policy

This privacy policy sets out how The Discount Toy Shop Ltd uses and protects any information that you give The Discount Toy Shop Ltd when you use this website.

The Discount Toy Shop Ltd is an internet toy and gift retailer. We are registered in England and Wales as a limited company under company number 7651960 and our registered office is:

Healthaid House. 1stfloor, Marlborough Hill, Harrow, Middlesex, HA1 1UD

The Discount Toy Shop Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Discount Toy Shop Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Our website is hosted by BPWEB (B&P Interactive Ltd) within a UK data centre. All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS. The e-commerce platform we use is WooCommerce.

We understand that privacy and security is important to you, and we want you to be assured that it is something we take very seriously.  We have set out the guidelines below to help demonstrate the information we collect from you, and why we need it.  We will not collect information we do not need.  Please have a read through, and check back from time to time as we will review it and we might need to make updates from time to time.

Consent

Your use of www.thediscounttoyshop.co.uk and any personal information you disclose via the website signifies your consent, in accordance with this Privacy Policy, for us to collect and use your personal information as outlined.

How We Use Your Data

The www.thediscounttoyshop.co.uk website is owned and operated by The Discount Toy Shop Ltd In common with all online stores, The Discount Toy Shop Ltd collects some personal information from you when you make a purchase on our website. We use this information to process your order and to keep you informed of your order’s progress, and to otherwise support our relationship with you and personalise the service we offer you.

We also keep a record of any previous orders, and keep any e-mail correspondence you have with us, so we can monitor the user experience and take action to improve it where appropriate.

We will only contact you if there is something to tell you about an order you have placed. Other than this, from time to time we will send you news of special offers and new products. Of course, you can unsubscribe from receiving messages from us at any time by clicking here.Unsubscribe

The personal information we collect amounts to:-

  • Your name and address, and a delivery address (if this is different) to allow us to prepare and deliver your order as you have requested
  • Your email address, which allows us to send you an order confirmation. Of course, if you change your mind, you can unsubscribe from receiving messages from us at any time by clicking here Unsubscribe
  • Your mobile telephone number, in case we need to contact you about your order, and so our courier can update you on the status of your delivery
  • Your credit card details although we don’t ever receive this information ourselves. These details go directly onto the servers of Sagepay (for Mastercard and Visa etc) when you enter them during the checkout process. No credit card or other payment information is ever stored on any of our servers.

You are entitled to see copies of all personal data held by us and to amend, correct or delete such data.

Our website uses secure server software which will protect your information at all times. Once captured your personal information (excluding payment card information) is held by our servers where it is regarded as strictly confidential. Customer account information is restricted to those who need to access it for the performance of their job and their access is subject to login and password controls.

Some of your personal data has to be passed to other companies for the purposes of taking payment of your order (e.g. SagePay or credit card processing companies) and delivering it to you (e.g. couriers) but they only receive the information necessary to complete their function. For example, your postal address and email & mobile would be passed to DPD or The Royal Mail, or any other couriers, who will deliver your order on our behalf.  If you’ve asked to be on our mailing list, your email address is used by Mailchimp for sending you our special offers and new product information unless you ask us not to email you any more.

We only use reputable companies to work with, and when we do share information as outlined above, it is in accordance with the Data Protection Act 1998 and other applicable laws, including the new European General Data Protection Regulations 2018.

The internet is a global network and data may travel internationally and by visiting or shopping at  www.thediscounttoyshop.co.uk you agree and authorise us to process data in this way.  Our website may contain links to other websites, though once you leave our site, please be aware that we do not have control over external sites and so we cannot be responsible for the protection and privacy of any information you provide to them.

We will not pass your information on to any other third parties unless we have your express permission to do so.

NB If we are asked for information by the police or a government authority involved in the investigation of illegal activities, we might be obliged to provide information regarding your activity on our website.

Data Protection

We will take every step we can to ensure that the information you give us is kept safe although by using our website you acknowledge that the internet is not a 100% secure medium and therefore we cannot guarantee that information you send us, or that we send you, over the internet will be completely secure and as such we are not responsible for any damages to you or others as a result of information losing confidentiality in transmission.  The information we store is kept on a secure server and we take every precaution to ensure that is protected.  We only grant access to personally identifiable information to the employees or sub-contractors who require that information to perform a specific task, such as labelling a parcel for delivery.

Contact Us

If you have any queries regarding this notice or if you would like to speak to us about the manner in which we process your personal data, please e-mail us at admin@thediscounttoyshop.co.uk. Or telephone us on 07515563618and ask for the Data Protection point of contact.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO) who are the UK’s supervisory authority for data protection issues. Their contact details are as follows:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone:0303 123 1113(local rate) or 01625 545 745

Website:https//ico.org.uk/concerns

If you ever wish to unsubscribe from our database please click here Unsubscribe